We pride ourselves on offering great on site services to make your visit to The O2 Centre as enjoyable as possible. As well as the facilities listed below, our Security and Cleaning teams on the mall are available to assist you if you require any further information.
The public toilets, including an accessible toilet, are located on Level 2. Public toilets are also located within Sainsbury's which is located on Level 0 and also includes an accessible toilet. Please note that all bathrooms are regularly maintained by both male and female attendants.
The O2 Centre has taken guidance from Colostomy UK to provide stoma-friendly toilet facilities. Our accessible toilet has been updated to include the correct Stoma Facilities. These can be found on the upper level. The toilet now includes wall hooks, a colostomy bag shelf, and the correct disposal facilities.
We have a baby changing room and facilities on Level 2 just opposite the main toilets, in the corridor leading to The Venue and Management Suite.
The O2 Centre has free Wi-fi throughout the centre. Just join the 'O2 Centre Guest' network and you will be connected automatically every time you visit.
Visit IMO car wash in the car park of the O2 Centre for a great wash and personal service! IMO is the world's largest dedicated car wash company. They wash over 10 million cars a year in the UK, recycle 90% of their water and only use biodegradable cleaning products.
We have automatic doors at both entrances and lift access between floors to enable full use of the centre by every customer. In the car park, we have wider car parking spaces which are located closer to the doors for ease of access.
We welcome your thoughts. If you think that there’s more that we can do to help, please approach a member of our guest services team directly.
For further information about our accessibility and special features, please visit the AccessAble website.
There are two Amazon lockers (Grin and Simpson), located across the O2 which may be accessed any time that the centre is open. Additionally, there is another Amazon Locker (Nael) located inside Homebase.
Further details can be found here.
The Venue and The Gallery rooms are available to local businesses for a small charge. They are located on Level 2 via the corridor to the family room and Gymboree.
If you have lost an item whilst visiting us, please contact Security by calling 020 7794 7716. Your details will be taken and if your item is found, it will be returned to you.
We have two photo booths at The O2 Centre. Find them on the ground floor opposite Waterstones.
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